Privacy Policy
At Bravena Surva, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in detail.
Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in our learning programs, or contact us for support. This includes:
We also automatically collect certain information when you use our website, including IP addresses, browser types, and pages visited. This helps us understand how our platform is used and improve the user experience.
We never collect sensitive personal information like social security numbers, financial account details, or health records unless explicitly required for specific services.
How We Use Your Information
Your information helps us provide personalized learning experiences and improve our services. We use collected data to:
We may also use aggregated, non-personally identifiable information for research and analytics purposes. This helps us understand market trends and develop better educational programs for our community.
Information Sharing and Disclosure
We don't sell, rent, or trade your personal information to third parties. However, we may share your information in these specific circumstances:
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information. We carefully vet these partners to ensure they meet our privacy standards.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your information, no internet transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Your Rights and Choices
You have important rights regarding your personal information. These rights include:
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
After these periods, we securely delete or anonymize your information. Some information may be retained longer if required by law or for legitimate business purposes.
International Data Transfers
As a South African company, we primarily store and process your information within South Africa. However, some of our service providers may be located in other countries with different data protection laws.
When we transfer your information internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions. We're committed to maintaining the same level of protection regardless of where your data is processed.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features and functionality.
Children's Privacy
Our services are designed for adults and business professionals. We don't knowingly collect personal information from children under 18. If we discover that we've collected information from a child, we'll promptly delete that information.
Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove the information.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll:
We encourage you to review this policy periodically to stay informed about how we're protecting your information. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, we're here to help. Our privacy team is committed to addressing your concerns promptly and thoroughly.
Email: contact@bravenasurva.com
Address: Ontdekkers Rd, & Christian, Roodepoort, 1710, South Africa
Phone: +27832884030